Please help with the code for face cream

Hello , I have ordered face cream from Swissline cosmetics , genuinely didn’t know I need to pay import tax until I got a text message from Fedex invoicing me for 50% of the item cost + £12 shipment ( was stated shipment is free on the Seller website).

I cannot fine the code for face cream … all cosmetics are the preparation stiff not the finished product … even for those the tax is 20% !
Don’t know how this calculated, would like to get back to them with a propf.

Thanks is advance,
Bahar

Try 3304 99 00 00

0% duty 20% Vat. Preparations are finished products being “a substance that is especially made up”

1 Like

Thank you so much !
I’ll get back to them now with confidence 1